Delivery & shipping

🖤 YAGI WRLD — SHIPPING & RETURNS POLICY

✈ SHIPPING RATES & DELIVERY TIMES (YEAR-ROUND)

YAGI WRLD is a UK-based brand shipping worldwide using trusted couriers.

🇬🇧 UNITED KINGDOM

DPD Standard — 3–5 working days — £5.99
DPD Next Weekday — 1 working day — £9.99
DPD Saturday Delivery — Saturday — £12.99

🇺🇸 UNITED STATES

EFFECTIVE FROM 16TH FEB 2026

STANDARD INTERNATIONAL SHIPPING (7–10 DAYS)
Small Parcel (up to 5.5 lb) — $45 USD
Large Parcel (5.51–11 lb) — $75 USD

EXPRESS INTERNATIONAL SHIPPING (3 DAYS)
Small Parcel (up to 5.5 lb) — $65 USD
Large Parcel (5.51–11 lb) — $120 USD

INCLUDES IMPORT DUTIES & TAXES.

All USA orders are shipped Delivered Duty Paid (DDP). Customers are not expected to pay additional customs fees upon delivery.

Disclaimer: We have recently updated our shipping process so that applicable U.S. import duties and taxes are calculated and handled upfront. However, some orders that were shipped prior to this update may still be processed under the previous structure, and in certain cases customs authorities or carriers may mistakenly request additional payment from the recipient. If you receive any such request, please contact us before making any payment.

🌍 OTHER INTERNATIONAL DESTINATIONS

Canada — DHL Express — 2–3 working days — $55 CAD
Europe — DHL Express — 2–3 working days — €29
UAE — DHL Express — 2–3 working days — AED 220
Australia & New Zealand — DHL Express — 2–3 working days — $80.90 AUD
Rest of Africa — DHL Standard — 5–6 working days — £65 GBP
Nigeria — DHL Express — 3–6 working days — ₦126,632.19
Rest of World — DHL Standard — 5–6 working days — £45 GBP

CUSTOMS & DUTIES (NON-USA ORDERS)

For destinations outside the United States, international orders may incur customs fees, import duties, or taxes as determined solely by your local customs authority.

These charges are set by your government and do not go to YAGI WRLD. We do not receive these funds.

By placing an order, the customer accepts full responsibility for any such fees.

If a parcel is refused, held, or returned due to unpaid customs charges, all courier, handling, and return fees will be deducted from any refund due.

🔄 RETURNS & EXCHANGES

You may request a return within 14 days of delivery if items are:

  • Unworn
  • Unwashed
  • Unused
  • Free from stains, makeup, tan, deodorant or perfume
  • Security tags intact
  • Submitted through the Returns Portal

FINAL SALE ITEMS — including Black Friday / Cyber Monday — are not returnable except where required by law.

🪄 VIRTUAL QUALITY CHECK (REQUIRED)

All return requests must include:

  • Photo of unworn item
  • Photo of security tag
  • Photo of packaging
  • Photo with written date visible
  • Reason for return

Returns without required evidence cannot be approved.

📦 HOW TO RETURN

UK RETURNS
Email: sales@y-gi.com
Returns Portal: https://y-gi.com/apps/return_prime

UK returns are the responsibility of the customer unless the error lies with us.

INTERNATIONAL RETURNS (OUTSIDE UK)
All international returns must use a prepaid DHL return label.

USA — £35
Australia — £40
Europe (Not UK) — £33
Rest of World — £45

Purchase return label:
https://y-gi.com/products/dhl-return-label

Within 24 hours you will receive your DHL shipping label and commercial invoice. Both must be printed and attached.

🕒 REFUND APPROVAL

Refunds are processed once the item has arrived at our warehouse, passed inspection, and matches the virtual return submission.

Return shipping fees are not refundable unless we sent the wrong or defective item.

🔐 ORDER SECURITY VERIFICATION

To protect against unauthorised transactions, YAGI WRLD may carry out additional security checks on selected orders prior to dispatch.

If your order is flagged by our payment or fraud detection systems, you may be asked to provide:

  • A valid photo ID matching either the billing name or shipping recipient

  • An image of the payment card used showing the last 4 digits only (with all other digits covered and the CVV not visible)

Customers can complete this verification via our secure form:
https://forms.monday.com/forms/64ccd692f5131200157a3148a14c0ddf

This information is used solely for order verification and fraud prevention. If verification is not provided, we reserve the right to cancel the order and issue a full refund.

✉ CUSTOMER SUPPORT

sales@y-gi.com

AGREEMENT

By purchasing from YAGI WRLD, you agree to our shipping policy, customs policy, return policy, and final sale terms.