Terms of Use & Return Policy

OVERVIEW This website is operated by YAGI WRLD. Throughout the site, the terms "we", "us" and "our" refer to YAGI WRLD. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies outlined here.

By accessing our site or purchasing from us, you engage in our “Service” and agree to the following Terms of Service (“Terms”), including any additional policies referenced or linked within. These Terms apply to all site users including browsers, customers, and contributors.

Please read these Terms carefully. If you do not agree to all the terms and conditions, you may not access the site or use any of our services. Continued use following changes constitutes acceptance.

Our store is hosted via Shopify Inc., providing us with our e-commerce platform.

ONLINE STORE TERMS You confirm you are the age of majority in your jurisdiction or have given consent for any minor dependents to use the site. You must not use our products for any illegal or unauthorized purpose or violate any applicable laws. Any breach results in immediate termination of service.
GENERAL CONDITIONS We reserve the right to refuse service to anyone at any time. You understand your content (excluding credit card details) may be transferred unencrypted across networks. You may not reproduce, duplicate, sell, or exploit any part of the Service without written permission.
ACCURACY OF INFORMATION Content on this site is provided for general information and may not be current or complete. We reserve the right to modify content without obligation to update.
MODIFICATIONS TO SERVICE AND PRICES Prices may change without notice. We reserve the right to modify or discontinue the Service without notice.
PRODUCTS & SERVICES Certain products may only be available online and in limited quantities. We reserve the right to restrict sales by location or individual. Product descriptions and pricing are subject to change.
BILLING AND ACCOUNT INFORMATION We may limit or cancel orders and will attempt to notify you if this occurs. You agree to provide accurate billing information and promptly update any changes.
OPTIONAL TOOLS We may provide access to third-party tools "as is" without warranties. Use at your own risk and ensure you agree with the third party's terms.
THIRD-PARTY LINKS We are not responsible for content or practices of third-party websites linked on this site.
USER FEEDBACK By submitting comments or feedback, you give us unrestricted rights to use them. You agree your content will not violate any laws or third-party rights.
PERSONAL INFORMATION Your personal data is handled according to our Privacy Policy.
ERRORS AND OMISSIONS We reserve the right to correct any inaccuracies or omissions and update site content accordingly.
PROHIBITED USES You may not use the site for any unlawful purposes or in a manner that could harm others, infringe on rights, or disrupt service.
DISCLAIMER AND LIMITATION OF LIABILITY We do not guarantee uninterrupted or error-free service. All products and services are provided "as is". We are not liable for any damages related to your use of the Service.
INDEMNIFICATION You agree to indemnify YAGI WRLD and its affiliates from any claims arising from your breach of these Terms.
SEVERABILITY If any provision is deemed unenforceable, the remainder shall remain in effect.
TERMINATION These Terms remain in effect until terminated. Breaches may result in service suspension or termination.
ENTIRE AGREEMENT These Terms constitute the full agreement between you and us.
GOVERNING LAW These Terms are governed by the laws of the UK.
CHANGES TO TERMS We may update these Terms at any time. Please check this page regularly.
CONTACT INFORMATION Questions should be directed to: sales@y-gi.com
RETURNS POLICY All sales are final. Returns are permitted only if:

Requested within 14 days of delivery
Items are unworn, unwashed, in original packaging, and pass quality checks
You complete a Virtual Quality Check (photo of item, tag, and current date)

Returns & Exchanges Policy:

All sales are final. However, if you need to request an exchange or return within 14 days of purchase, please ensure the item is:

✔️ Unworn
✔️ Unwashed
✔️ In original packaging
✔️ Free from makeup, tan, perfume or damage

For hygiene reasons, any returns that fail our quality check cannot be refunded or exchanged.

Please note:

❌ We do not accept returns outside of the 14-day window.
📧 To begin your return, visit our Returns Portal or email us.

VIRTUAL QUALITY CHECK – REQUIRED FOR RETURNS:

Before your return can be approved, you must pass our Virtual Quality Check by uploading the following via the return portal:

📸 A full image of the item in its original, unworn condition
🔖 A clear image of the security tag attached to the item
🗓️ A photo with today’s date written on a piece of paper placed next to the item (or a time-stamped photo)

Returns will not be approved without this step.

ALL RETURNS (UK & INTERNATIONAL)

All return shipping, both within the UK and internationally, is the responsibility of the customer.

Once your return has been approved, you will be provided with the return address.

You must ship your item using a courier of your choice, and clearly label your parcel with:

Your full name
Your order number

INTERNATIONAL RETURNS (Non-UK)

You must prepay all customs and duties. If these are not prepaid, your parcel may be returned to you by customs.
We do not accept international exchanges.
Do not send your item without approval and tracking details – this causes customs delays and refusals.

UK RETURNS

Once your return is approved:

You will be given the return address.
You must ship the item using your own courier.
Make sure the parcel is clearly marked with your name and order number.

FINAL NOTES

Return requests are approved within 2–3 business days (after the virtual quality check).
Refunds or exchanges are processed only after items pass our physical quality inspection upon arrival.
Return shipping costs are not refundable unless the item is faulty or an error occurred on our part.

If you need help at any point, contact us at sales@y-gi.com – we’re here to help!